Many of us spend our day largely ignoring our physical health, until there is a crisis.
Many of us delay controlling our personal budgets and delaying purchase gratification, until there is a crisis.
Many businesses put off training, process improvement, and capacity building – because there are usually, and legitimately, more urgent things to deal with, until there is a crisis.
Workplace culture is much the same.
Organisations shouldn't wait until everything else falls over before doing something about their culture.