 Many of us spend our day largely ignoring our physical health, until there is a crisis.
Many of us delay controlling our personal budgets and delaying purchase gratification, until there is a crisis. Many businesses put off training, process improvement, and capacity building – because there are usually, and legitimately, more urgent things to deal with, until there is a crisis. Workplace culture is much the same. Organisations shouldn't wait until everything else falls over before doing something about their culture.
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