Making Happiness Commercially Smart
Happiness isn’t just mindless hedonism. It’s being positive, engaged and purposeful. It means better performance in make-or-break moments and improves customer service and productivity. Here, Nigel discusses the science of happiness, how it can be taught, and what this could mean for your organisation’s bottom line.
The attitudes of some affect the productivity of all
Stress and negativity are contagious. But fortunately so is the cure.
Nigel talks about the phenomenon of cultural contagion, and how one happy employee (especially when it’s a leader) produces another. Happiness spreads to improve your organisation’s culture with tangible cumulative gains in productivity, commitment and customer service.
Time-pressures and stress often lead us to take mental shortcuts just when we need to be thinking flexibly. How do we change this?
The first step is awareness. Only once we are aware of our habits, can we begin to change them.
Nigel presents strategies for creating self-awareness and habit change and through that optimising our reactions to the pressures of the business world.
Thank you so much for speaking, it was the first time in the 13 months I have been working with the RTBA that I have seen the audience engaged so much so congratulations to you!! I thoroughly enjoyed hearing you speak and have heard only good things from the attendees.
I have utilised Nigel's services for many years as a Public Speaker, Trainer, Instructor and Motivator, with positive and successful outcomes for the various teams and environments I have worked with. Nigel has an uncanny way of making you feel at ease and leaving you wanting more.
General Manager of Coastal Real Estate
The fear greater than death, that of speaking in public, is not something that worries Nigel.
He has great experience as a public speaker having done so for many, many years, so much so that he is an appointed critic in the Newcastle Speakers Club. Nigel is a passionate, knowledgeable and above all interesting speaker. His lessons on life are well worth listening to.
Chairman of Newcastle Speakers Club.